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Privacy Statement

 

Primasonics International Ltd is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to Primasonics International website and governs data collection and usage. By using our website and related contact forms/ questionnaires, you consent to the data practices described in this statement.

We use Google Analytics & Tracking Software on the website. This allows us to monitor website performance while helping us make changes that will make your visit more enjoyable, easier to use and streamlined. We do not track personal data. The only data we hold is discussed below. If you’re unsure what Google Analytics is, please get in touch with us at sound@primasonics.com and we will be happy to explain.

Collection of your Personal Information

Typically, we collect data in order to provide the products and services that customers purchase or request from us. For example, we may capture identifiable information, such as your e-mail address, name, work address or telephone number.

Use of your Personal Information

Primasonics International Ltd collects and uses your personal information to deliver the services you have requested. Including;

  • process enquiries for our products and services;
  • process orders that you have submitted;
  • to carry out our obligations arising from any contracts entered into by you and us;
  • seek your views or comments on the services we provide;
  • notify you of changes to our services;
  • send you communications which you have requested

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example the collection of accounting data). We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

We use the information you provide about yourself/your company when placing an enquiry or order only to complete that quotation or order. We do not share this information with outside parties except to the extent necessary to complete your request.

If ordering on behalf of someone else, the information you provide is again only used to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order (ie carriers).

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties with the exception of occasional contact regarding our products and services that may be of interest to you.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

You have the right to ask us to not process your Personal Information for marketing purposes. We will inform you (before collecting your Personal Information) if we intend to use your Personal Information for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your Personal Information. Alternatively, you can contact us by email at sound@primasonics.com at any time.

If you have previously given your consent to the use of your Personal Information for marketing purposes, you can choose to stop receiving marketing communications which we send to you from time to time by following the unsubscribe instructions included in such communications. Alternatively, you can opt out of such communications at any time by contacting us by email at sound@primasonics.com

You can choose to opt-out from your Personal Information being used for any purpose that differs from the purposes notified to you when we collected your personal information; or disclosed to any third party.

If you would like to do this, please contact us as set forth in the Contact section of this Privacy Statement. Please note that opting-out may prevent us from providing you with our services or information requested by you.

Primasonics International Ltd does not sell or rent your information to third parties.

You may contact us by email at sound@primasonics.com at any time, to request that we:

  • update any Personal Information which is out of date or incorrect;
  • delete any Personal Information which we are holding about you;
  • restrict the way that we process your Personal Information;
  • provide your Personal Information to a third-party provider of services; or
  • provide you with a copy of any Personal Information which we hold about you.
  • We will consider all such requests and provide our response within the time period stated by applicable law.

Security of your Personal Information

Primasonics International Ltd is committed to taking steps to protect the Information you provide to us, including administrative, technical, and physical measures — to safeguard Information against loss, theft, and misuse, as well as against unauthorised access, disclosure, alteration, and destruction.

Information is accessed only by authorised staff who are instructed to handle Information with confidentiality. It is protected by firewalls and standard industry security measures. We may also transmit sensitive information and transactional data using secure socket layer (SSL) encryption.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect Information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your Personal Information, we will use strict procedures and security features to try to prevent unauthorised access.

Changes to this Statement

We may update our Privacy Statement from time to time. By continuing to use the services and our website, you agree to the latest version of our Privacy Statement. Any changes we make to our Privacy Statement in the future will be notified to you by email. Please check back frequently to see any updates or changes to our Privacy Statement If you have any questions regarding this Statement or our use of personally identifiable information on this site, please send us your questions or comments as set forth in the Contact section below.

Liability

All recommendations and information contained in this web site are to the best of our knowledge correct. Since conditions of service are beyond our control, users must satisfy themselves that the products are suitable for the intended use. No warranty is given or implied in respect of information or recommendations or that any use of products will infringe rights belonging to other parties. In any event or occurrence our liability is limited to the invoice value of our goods delivered to you. We reserve the right to change product design and properties. Please refer to our Terms and Conditions of Sale for further information.

Contact Information

If you have any questions in relation to this Statement of Privacy or how we collect, use or store your Personal Information, you can contact us by phone at: +44 (0)1768 480372 by post at: North Lakes Business Park, Flusco, Penrith. Cumbria CA11 0JG. UK or by email at: sound@primasonics.com

Last Updated: March 2018